Last updated [ date ] · Applies to basework.in and every form on it
Who we are
Basework Digital (“we”, “us”) is a performance marketing and web development business operating as [ registered legal entity name ], at [ registered address ]. For anything in this policy, write to hello@basework.in.
What we collect
What you send us. When you use a form on this site we collect your name, business name, phone or WhatsApp number, the service you are interested in and, if you tell us, your monthly advertising budget. You choose what to enter; nothing is taken from you automatically.
How you use the site. Like most websites we may record standard technical information such as pages viewed, approximate location by city, device type, browser and the site that referred you. This is used to understand what is working, not to identify you personally.
How your enquiry reaches us
Submitting the form opens WhatsApp on your device with the details pre-filled. You send it yourself, and the message travels through WhatsApp, which is operated by Meta and governed by their own privacy policy. We receive the message in our business inbox and keep it there.
Cookies and measurement
We may use analytics and advertising measurement tools, including [ Google Analytics / Google Ads tag / Meta Pixel — delete what you do not use ]. These set cookies to tell whether a visit came from an advertisement and whether it led to an enquiry. You can block or delete cookies in your browser at any time; the site works without them.
Why we use your information
To reply to your enquiry, to prepare the audit or mockup you asked for, to provide services if you become a client, to keep required business and tax records, and to improve how this site performs. We do not use your details for anything you did not approach us about.
Who else sees it
We do not sell your data and we never share it with other businesses for their marketing. It is handled by our own team, and by the service providers that operate our tools — hosting, email, messaging, analytics and advertising platforms — each only to the extent needed to run those services. We disclose information to authorities only where the law requires it.
How long we keep it
Enquiries that do not become work are kept for up to [ 24 ] months in case you come back to us. Client records are kept for as long as we work together and afterwards for the period Indian tax and company law requires. Ask us to delete your details sooner and we will, unless we are legally obliged to retain them.
Your rights
You can ask us what we hold about you, ask for it to be corrected, ask for it to be deleted, or withdraw consent for us to contact you. Email hello@basework.in and we will respond within [ 30 ] days. If you are in the EU or UK, you also have the rights given by the GDPR, including the right to complain to your local data protection authority.
Grievance contact
Under India’s Digital Personal Data Protection Act 2023, complaints about how your data is handled go to [ name ], [ title ], at [ email ], who will respond within [ 30 ] days.
Security
The site is served over an encrypted connection and access to enquiries is limited to the people who need it. No system is perfectly secure, so please do not send passwords, card details or identity documents through the form.
Children
This site is aimed at businesses and is not intended for anyone under 18. We do not knowingly collect information from children.
Changes
If this policy changes we will update the date at the top of this page. Material changes will be highlighted here.